I've purchased from Saffire Blue several times in the past and have recently had 2 awful customer service encounters (on different occasions). Both times, they did not apologize for their mistakes, showed absolutely NO empathy for the issues they created for my...
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I didn't like
  • Customer service
  • No sense of urgency
  • Supervisor makayla uses scripted emails
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Saffire Blue has the worst customer service I have ever experienced. An item I ordered was back-ordered, but was in stock when I ordered it, it was supposed to be shipped to when they came back into stock. It never was, I was just issued a refund and told that if I...
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I liked
  • Selection of products
I didn't like
  • Worst customer service i have ever had
  • Slow delivery
  • Horrible customer service
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